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How to order samples?

Answer 
- Locate and click on the picture of the specific color of fabric you are interested in. - Once on the next page, you will see an “Order Sample” button in orange, click it and a sample will be added to your cart. - Follow the same steps above to order additional samples (6 samples per customer). - Please be advised the sample ordering function is currently unavailable on smartphone and tablet version of our site.

How are your fabrics sold/does every quantity reflect the yardage?

Answer 
All our fabrics are sold by the yard and are shipped in continuous yards unless otherwise directed. (Orders over 30 yards may come in 2 continuous pieces depending on the type of fabric and the desired yardage) The quantity chosen in any of our fabrics reflects the desired yards. Ex. Quantity of 5 = 5 yards.

What companies do use for shipping your products?

Answer 
We offer services from USPS, FedEx, and UPS

Do you ship your vinyl folded or rolled?

Answer 
All vinyl orders under 10 yards are shipped folded. All vinyl orders above 10 yards are shipped rolled. If you want your vinyl order under 10 yards shipped rolled please contact us for a shipping quote.

How long does it take to ship from the time an order is placed?

Answer 
Please refer to our Delivery Time Page

How long does it take for a product to be received once shipped?

Answer 

Does Big Z Fabric ship internationally?

Answer 
Yes we do ship outside the United States. To determine whether we ship to your country please contact us at sales@bigzfabric.com. Please Note** Customers are responsible for all customs/duty/tax charges in relation to their importing country.

Do you sell fabrics is bulk/ do you give wholesale pricing for bulk orders?

Answer 
Yes we do sell our fabric is bulk orders. You can contact us either through our contact page or Telephone. We do offer wholesale pricing for bigger quantities and fabric rolls. Please contact us either through our contact us page or at (844) 244-9322 and one of our representatives will gladly assist you.

Do you have a return policy/ what is your return policy?

Answer 
Please refer to our Returns/Policy Page

How do I Calculate shipping before I make my purchase?

Answer 
Please add all the fabrics you are interested in purchasing to your cart. Please then go to your cart and there is a shipping calculator you can access where you can enter your country, state/province, and zip code/postal code and get all available rates.
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